Frequently Asked Questions

Why do I need an account to stream music?

While downloading is a courtesy of Tjoonz.com, streaming is now part of our members-only features. Registering for an account is free, however. Each time you stream a mixtape, your computer makes a connection to our file server and grabs the music file. This file is actually saved to a temporary folder on your computer. If you stream the same mixtape more than once, you essentially download it multiple times, applying more strain on our files servers. For this reason we have chosen to restrict streaming to people willing to sign up with an account. Accounts may be used for promotional purposes. We do not share your email address or any other personal information with third parties.

I have issues streaming music!

If you loaded a page and did not start downloading or streaming within 5 minutes, please try again after refreshing the page. If streaming or downloading still doesn’t work, continue reading.

There can be a couple of reasons why streaming doesn’t work:

• You do not have cookies enabled. Our files are protected against hotlinking through download scripts. These scripts require a cookie to be stored on your computer before granting you access to the file. This cookie has an expiration time of 2.5 hours. If you didn’t start streaming or downloading within 2.5 hours after loading the last Tjoonz.com page, you should try refreshing the page.
• The file doesn’t exist on our end. There’s nothing you can do except notify us. We will correct the issue as soon as possible.